Checking In & Out

Chessington Resort Hotels & Glamping:

Room keys will be available from 3pm on the day of your arrival. If your hotel stay was booked through Chessington Holidays, please check in here before arrival. If your stay was booked through anywhere else (ie. Booking.com), we will contact you to check in. Room keys will be available for collection from 3pm on the date of your arrival. If you are staying in our Safari Hotel, please go to the key collection point in The Serengeti Suite, opposite reception, in the Safari Hotel lobby. If you are staying in our Azteca Hotel, please go to the key collection point in Temple Bar in Azteca Hotel. When collecting room keys, we ask all guests to keep a safe distance from others following the clear markers or signs.

Check-out is at 10am on the date of your departure, at which point all you’ll need to do is drop your room key in the letterbox in either our Safari Hotel or Azteca Hotel lobby.

 

Partner Hotels:

Check-in and out times vary depending on which hotel you are staying in, please check your confirmation for further details.

Car parking on arrival:

For information on car parking on arrival at the Chessington Resort, please visit our car parking information page.