My booking is for a date after the 3rd July 2020 and I would like to amend to an alternative date.
You can amend your booking as many times as you need to only if your new booking is affected by future Covid-19 park closures. If your booking is not affected by Covid-19 closures, standard terms and conditions will apply once your booking has been processed.
We understand that some of our guests who are staying after the 3rd July 2020 would like to amend to an alternative date. Should you wish to make any changes to your Shortbreak, please contact our Guest Experience Team.
Please be aware amendments may incur additional charges and you will be informed of these before making any confirmed changes to your break.
If you need to contact our Guest Experience Team, please note that we are prioritising guests with bookings in the next seven days. Any short breaks bookings for stays beyond seven days may experience longer wait times than usual. If you are due to stay in the next seven days and require further information, visit our Help Centre here or contact our Guest Experience Team. Please note, waiting times to speak to a member of our team may take longer than usual.