Payment questions

Got some questions about payment for your Chessington Holidays booking?

Which payment methods do you offer?

  • Just to let you know we take full payment at the time of booking we except a variety of payment methods including; Visa, MasterCard, Visa Debit (Delta), Visa Electron, Paypal and Apple Pay.
  • Currently, we are unable to offer direct debit payments, deposits or payments via voucher schemes including; Love To Shop, Kellogg's or Tesco Clubcard vouchers.

How will my payment show on my bank statement?

  • When booking a Chessington Holiday you will see your bank statement may say 'hex*chessingtonholiday' or 'HXPAYMENTS'. That's us!

My payment has failed - who do I contact?

  • If your payment has failed, don't worry - we're on hand to help and to get you booked for your Roarsome adventure. You will need to contact our Chessington Holidays experts who can look at getting your Short Break booked.