Making A Booking

We have everything you need to know before you book:

Important Information: 

  • Our Shortbreaks Guest Experience Team cannot help with questions or bookings relating to day only tickets.
  • As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes.
  • We are unable to deal with any ticket only enquiries, please click here to purchase ticket only. If you would like to speak to our ticket only team please click here.
  • We are experiencing high call and email volumes so your waiting time may be longer than usual. Please note we are prioritising guests who are due to stay within the next 7 days. If you’re staying outside of the next 7 days we kindly ask you to contact us nearer time. 

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm

Still need to contact us? 

0300 332 1424 Calls charged at a local rate.