A Checklist Before You Arrive

We can't wait to welcome you to Chessington World of Adventures! How can we help before you go?

Coronavirus Information

Booking Breakfast and Dinner

Swimming Information

Checking In and Out

Directions and car parking

Removal of Self-isolation Requirements – England Only:

  • With all Covid restrictions coming to an end in England, our priority is to continue to offer the best possible experience to our guests whilst ensuring we also look after our employees. We continue to have hygiene and safety measures in place throughout our Resort, including enhanced cleaning, hand sanitiser and increased ventilation. In our indoor attractions, key walkways or busier areas, guests will still see signage stating “Face coverings recommended”, which is in line with Public Health guidance and will be displayed at entry points into these areas. Those employees who wish to continue wearing a face covering whilst working, most notably when in indoor locations, will have the option to do so. Guest and employee safety remain of paramount importance and we’ll therefore continue to monitor and review this situation.
  • If you or any of your party display any symptoms of COVID-19 or have tested positive, we ask that you do not visit and contact us via our Help Centre to rearrange your booking.

Download your E-vouchers:

  • You will receive your E-vouchers including; hotel check-in voucher, E-tickets for the Theme Park (if you have Theme Park tickets included in your short break) and any additional upgrades you have selected, 7 days before your check-in date. We will send you a new confirmation email when they are ready.
  • You won't need to bring any paperwork along with you to check-in you can simply show your confirmation on your mobile phone.

Download The Chessington Resort App:

  • The official Chessington World of Adventures Resort app is your guide to enjoy a ROARSOME day out at Britain's Wildest Adventure. With up to date queue times, a brand new planner, reminders for presentation & talk times, a way finding map and GRRReat offers, the app will help you make the most of your family day out! Please note we no longer provide our guests with paper maps for conservation reasons. Download the App here. 

Manage Your Booking Online:

  • You can add Theme Park tickets to your break With over 40 rides and attractions, there's something for all the family! You can add on a variety of extras by visiting 'Manage My Booking'