What do I do if I’m unable to stay because of local restrictions?

We ask all guests to take note of their local restrictions before travelling to the Resort for your stay.

  • If the Tier you live in prohibits you from travelling or you’re due to stay in the same room with anyone outside your household or support bubble, our Book with Confidence Guarantee is free and valid for all breaks in  2021. This allows you to be issued with a monetary voucher that you can use as payment towards any future break - find out more here.
  • If you want to take up our Book with Confidence Guarantee, please complete this short form. Your voucher will then be sent to you within 24 hours - for full voucher terms and conditions please visit our voucher redemption page.