Payment & Booking Questions
- Why is there no availability?
- How do I make payment?
- I am paying for the short break, but not actually going. How do I enter the correct name?
- I have cancelled, but haven't had my refund yet.
- Charity Donations & Raffle Prizes
- Will the hotel ask for a pre-authorisation card?
- Do you take deposits?
- Do you sell gift vouchers?
- Can I use vouchers to pay for a Shortbreak?
- Why has the price changed?
- My payment has failed, what should I do?
- How will my payment show on my bank statement?
- Are there any additional booking fees?
- Is my payment secure?